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FAQ and General Questions

General frequently asked questions about FunnelFlux Pro

What is the difference between landers and offers?

Landers and offers are both "pages" within FunnelFlux. They share some common aspects: You create them and specific a URL + some settings You can create nodes for them in the funnel that have one or more lander or offer pages inside You can create...

Can I use the same page in multiple funnels?

Yes! When you use a page in a funnel, FunnelFlux will redirect the user to it and establish a "session" for that visitor. You can see the VID value we pass into page URLs or that our JS gets and puts into the URL. With this ID we know exactly what...

What is "VID" and how does it work?

You may have noticed that in all redirects done by our system, we add this "vid" parameter. Our JavaScript also rewrites the URL to add it too! What does it mean? VID = visitor ID. It is a unique identifier of that user, and if our tracker knows t...

Can FunnelFlux Pro be used to track Facebook ads?

Looking for info on using Facebook's conversions API (CAPI) to track events server-to-server? See this article . So, Facebook is a bit of a fickle beast to work with. They "don't like" redirects. They are not going to outright get you banned, but...

Do you have a mobile app or mobile UI?

At this stage we don't have a mobile app and no current plans to build one. Our website/app can be readily loaded on a mobile device and pinned to your home screen as an app. However, we have not yet spent much time on mobile responsiveness of the...

Is FunnelFlux affected by the new iOS 14 changes?

Various privacy-focused updates in iOS 14 have caused quite a stir in the marketing and analytics industry. The most notable impacts have been on platforms like Facebook, which have significantly changed their tracking capabilities to abide by App...

Are there PHP nodes in FF Pro?

There are no PHP nodes in FF Pro -- there's no PHP anywhere in fact, as our system doesn't use that programming language anymore. Because FF Pro is a SaaS, we can't add the ability for users to run code on our infrastructure like this as its a lar...

Can I block bots?

We don't have bot filtering/blocking at the moment, but I can confirm that traffic filtering is one of our high priority features - https://roadmap.funnelflux.pro/ Note you can retrospectively delete data from certain IPs using the reset stats se...

How can I protect my landing pages from spy tools?

Unfortunately, FunnelFlux Pro has no feature available that could hide your landers from spy tools directly -- usually such functionality is done on the landing pages themselves, rather than via the tracker. In general, I wouldn't waste too much e...

How do I rotate landing pages when using no-redirect tracking?

It's not possible to direct link to a page and use our JS to track the entrance, while also rotating multiple pages. You need redirects to do this... but redirectless tracking by definition doesn't have redirects. It's the main trade-off with dire...

How do we set up SSL with a domain?

For free domains Cloudflare is a strict requirement -- because SSL is required, and the reverse proxying (orange cloud mode) by Cloudflare is able to provide the SSL on your domain.  Without this, SSL will not work and your domain will be non-func...

What URL config to use in Facebook Ads?

With Facebook, you'll want to use https://landingpage.com/ as the ad URL but then add our additional data to the "optional URL params" box. When you generate a link in the funnel builder you can get the direct URL like so: The full URL ...

Where is my Landerlab API Key?

We unfortunately haven't integrated with Landerlab yet. Its in progress, we're planning to release a custom API endpoint for them to integrate with since our full customer API is behind schedule. That being said, the integration just automatically...

How do I get automatic cost data for my campaigns?

At the moment, there are only two ways to get direct, automatic cost data with FunnelFlux: By passing cost data in the URL directly with a token, if the traffic source supports this By using an incoming traffic cost override to set a static cost f...

How do I cancel my account?

If you would like to cancel your account, you can log in and head to settings > subscription & billing. To cancel, simply click "Cancel Your Subscription" and you'll be guided through our cancellation flow. If you would instead like to manage your...

Will my links go down when my subscription expires?

No, this will never happen. When your subscription expires we will notify you, add a banner to the UI and restrict the UI in certain ways. You will still be able to log in and see data, access basic reporting, and your links will remain active. Af...

What happens when my subscription expires?

When your subscription expires, we do a few things: We add a banner to your user interface that lets you know your subscription has expired We modify the user interface so that you can't access some sections or perform certain actions, like editin...

What is my data retention period?

We offer unlimited data retention as long as you have an active paid subscription. This includes the standby plan. If you do not have an active subscription, we may delete your analytics data and domains after 60 days. Note that we do not currentl...

How do I add new users?

At the moment we have not added sub-user functionality, though its one of our higher priority features. In the meantime, you can still log in to the same account from multiple devices, and we have improved our API functionality to minimise the ris...

How do I change my password?

How to reset your account password

How do I change my account email address?

How to change the email address associated with your account